Refund Policy

You can request a return within [7 or 14 days] of receiving your order if:

• The item is unused, in original condition, and in its original packaging
• You have the original receipt or proof of purchase
• The item is not on the non-returnable list (see below)

The following items cannot be returned or refunded:

• Personal care or hygiene items (e.g., makeup, razors, undergarments)
• Clearance or final sale items
• Perishable goods (if applicable)
• Custom or personalized orders
• Products that have been used, damaged, or altered

• Email us at hubzee04@gmail.com 
• Include your order number, reason for return, and photos (if the item is damaged or incorrect)
• Wait for our team to approve and share return instructions

• Once we receive and inspect your return, we’ll notify you of the approval status
• If approved, your refund will be processed to the original payment method within 3–7 business days
• If paid by Cash on Delivery, we will arrange a bank transfer or store credit

• If the return is due to our error (wrong or damaged product), we’ll cover return shipping
• For all other returns, you are responsible for return shipping
• We recommend using a trackable shipping service to avoid lost returns

If you haven’t received your refund after 7 business days:

• Check your bank or card provider
• Contact your payment service
• Still need help? Email us at hubzee04@gmail.com